QuotedPartKokeile ilmaiseksi

Terms of Service

Last updated November 1, 2026

These Terms of Service ("Terms") are an agreement between Helios One Oy, a Finnish limited company with business ID 3596623-5 ("we", "us"), and the business that creates a QuotedPart account ("you"). The person who accepts them confirms they are authorized to bind that business. QuotedPart is for business use only, not for consumers. The Data Processing Addendum ("DPA") is part of these Terms. The Privacy Policy explains how we handle personal information.

1. The service

QuotedPart is web software for estimating and quoting manufactured parts: CAD and drawing analysis, pricing from your own rates, RFQ intake, customer quote pages, orders and exports. We may change, add or remove features. If we remove a feature that is a material part of the service, we will tell account owners at least 30 days in advance where reasonably possible, and you may cancel.

2. Accounts and team

  • Give accurate sign-up details and keep login details secure. Tell us promptly about any unauthorized use.
  • You are responsible for everything done under your shop's accounts, including by people you invite.
  • The shop owner controls members, billing, settings and data, including deletion.
  • Guest demo shops, created without an account, are for trying QuotedPart. We may delete a guest demo shop that has not been used for 30 days.

3. Free trial

  • A new shop gets a free trial of 14 days from sign-up, with every feature. Shops we invited with a first-month-free offer get 30 days. No card is needed.
  • When the trial ends without a subscription, the shop becomes read-only: you can still sign in, view and export your data, but not create or change quotes. Subscribing restores full access.
  • If you subscribe with more than two free days left, the remaining days carry over and your first charge comes when they end.
  • Design partner and other promotional offers can give a longer free period, as stated in the offer.

4. Subscription, payment and cancellation

  • The subscription costs US$199 per shop per month, as shown on our pricing page. It is billed monthly in advance through our payment processor, Stripe, and renews automatically each month until canceled. You authorize us to charge your payment method for each renewal.
  • Prices exclude taxes. You are responsible for sales, use, value added and similar taxes on your purchase, other than taxes on our income. Where we must collect a tax, we add it to your invoice.
  • You can cancel at any time in Billing. Cancellation takes effect at the end of the current paid month. You keep full access until then, and the shop then becomes read-only. You can resume before the month ends.
  • Fees are non-refundable and we don't refund partial months, except where these Terms or applicable law say otherwise.
  • If a payment fails, Stripe retries it and you keep access while it does. If the subscription ends unpaid, the shop becomes read-only until you subscribe again.
  • We may change the price with at least 30 days' notice by email to the shop owner. The new price applies from your first renewal after the notice period. If you don't agree, cancel before then.

5. Your content

  • "Your Content" means the data and files you, your team or your customers put into QuotedPart, such as CAD models, drawings, RFQ emails and attachments, quotes, rates, prices, and customer and order details.
  • You own Your Content. You give us a non-exclusive, worldwide license to host, copy, process, transmit and display it only as needed to provide, secure, support and improve QuotedPart for you, as described in these Terms and the DPA. This includes sending drawings and RFQ text to our AI provider to read them, except for ITAR vault parts (section 9).
  • We don't sell Your Content. Neither we nor our AI provider use it to train AI models. We do review AI requests and results to check and improve the accuracy of QuotedPart.
  • You are responsible for Your Content and confirm that you have the rights, and have given the notices and obtained any consents, needed to upload it and let us process it, including personal data about your customers.
  • We may use statistics about how QuotedPart is used that don't identify you, your users or your customers and don't contain Your Content, to run and improve the service. If you send us feedback or ideas, we may use them freely.
  • You can export your quotes, parts, customers and orders as CSV or JSON at any time and download your files from each quote. The shop owner can request deletion of the shop in Account settings, and we then delete the shop and its data within 30 days. Retention is described in the Privacy Policy.

6. Your customers

  • QuotedPart lets you receive RFQs through your RFQ page and forwarding address, send quotes by email and link, and receive purchase orders on your quote page. These are sent and shown in your shop's name.
  • You are the seller. Your quotes, terms, orders, deliveries and payments are between you and your customers, and you are responsible for them and for following the law in your dealings with them. We are not a party to them.
  • Card checkout for your customers uses your own Stripe account under your agreement with Stripe. Payments go directly to that account. We never hold your funds or receive your customers' card details.

7. Connected services

You can connect third-party services such as ECI's JobBOSS². When you do, you instruct us to exchange data with them on your behalf. Your use of them is governed by your agreements with their providers, and we are not responsible for them. We may stop supporting a connection if the provider changes or ends its service.

8. AI output and estimates

QuotedPart suggests geometry measurements, drawing reads, routings, times, costs and prices, some of them produced by AI. They can be wrong or incomplete, so review them before you rely on them. You alone are responsible for the quotes, prices, lead times and other commitments you make to your customers, and for whether parts can be made as quoted. We are not liable for losses caused by an estimate or price that turns out to be wrong.

9. Acceptable use

You must not, and must not let anyone else:

  • Upload classified information.
  • Put export-controlled technical data (data controlled under ITAR, or under the EAR other than EAR99) or Controlled Unclassified Information (CUI) into QuotedPart other than as ITAR vault parts, as described below. Never put it in normal parts, RFQ emails forwarded to your shop's address, your RFQ page, feedback or support messages, or screenshots, and never move a controlled part out of the vault. If such data reaches QuotedPart any other way, tell us so we can delete it.
  • Upload payment card numbers, government ID numbers, health information or other sensitive personal data.
  • Upload content you have no right to use, or that is unlawful or infringes anyone's rights.
  • Use QuotedPart to send spam or other unlawful messages.
  • Break, probe, overload or bypass the security of QuotedPart, access other shops' data, or introduce malicious code.
  • Copy, resell, sublicense or reverse engineer QuotedPart (except where the law allows it), or use it to build a competing product.
  • Use QuotedPart in breach of export control or sanctions laws, or if you are located in a sanctioned country or listed on a US, EU or UN sanctions list.

Export-controlled data and the ITAR vault

  • The ITAR vault is off until a shop owner turns it on and sets a vault passphrase. The models, drawings, thumbnails and technical data of vault parts are then encrypted in your browser with AES-256-GCM before upload. We store that ciphertext, plus the part name and number, quantities, prices and lead times, which stay readable so quotes and orders work. The encryption uses your browser's built-in cryptography (WebCrypto), which is not a FIPS 140-validated module.
  • Vault parts are priced in your browser from the 3D model and your rates, with material and tolerances typed in from the print. Our AI provider never receives them. If a shop owner connects the shop's own AWS GovCloud (US) account in Settings, your browser sends vault drawings directly to Claude on Amazon Bedrock in that account to read them, using an API key that is encrypted with your vault key; we never receive those drawings, what Claude read from them, or the key, and that processing is between you and AWS under your AWS agreement. If an estimator confirms that a part is not export-controlled, it can be moved out of the vault to use AI: its files are then decrypted, checked for export-control markings and stored as normal files.
  • The vault doesn't cover RFQ emails, your RFQ page or normal parts. Those are stored and read as described in section 5.
  • You decide whether a part is export-controlled, and whether the vault meets your contracts and obligations, such as DFARS 252.204-7012 and CMMC. QuotedPart is not FedRAMP authorized or FedRAMP Moderate equivalent, and has not been assessed under CMMC.
  • Give the vault passphrase and recovery key only to people allowed to receive your controlled data, and keep them, and decrypted vault parts, away from foreign persons, including our staff: Helios One Oy is a Finnish company and its staff are not US persons. We never receive the passphrase or recovery key and cannot recover them. If both are lost, nobody can open the vault parts.

10. Confidentiality

We keep Your Content confidential. Our staff access it only to provide, support, secure and improve QuotedPart (for example, to investigate a problem you report or to check AI accuracy), or when the law requires. You keep confidential any non-public information about QuotedPart that we share with you.

11. Privacy and security

We handle personal information as described in the Privacy Policy. For personal data in Your Content we act as your processor and service provider under the DPA. We use reasonable technical and organizational measures to protect Your Content.

12. Availability, support and suspension

We aim to keep QuotedPart available and fast, but we don't guarantee that it will be uninterrupted or error-free, and there may be maintenance and outages. Support is by email at touko@heliosone.fi.

We may suspend access, with notice where reasonable, if needed to prevent harm to QuotedPart, our users or others, if you breach section 9, or if payment is overdue. We will restore access once the issue is resolved.

13. Disclaimer

Except as expressly stated in these Terms, QuotedPart, including AI output, estimates and free trials, is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all other warranties and conditions, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement and accuracy.

14. Limitation of liability

To the fullest extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business, goodwill or data, even if told they were possible.
  • Each party's total liability arising out of or relating to these Terms is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim, and US$100.

These limits don't apply to your payment obligations, your obligations under section 15, your breach of section 9, or liability that cannot be limited by law, such as for gross negligence or willful misconduct.

15. Indemnity

You will defend and indemnify Helios One Oy against third-party claims, and related losses and reasonable costs, arising from Your Content, your quotes, parts, orders and dealings with your customers, or your breach of section 9. We will tell you promptly about such a claim and let you control its defense. You won't settle a claim in a way that admits fault on our behalf without our consent.

16. Term and termination

  • These Terms apply from when you accept them until your shop is deleted.
  • You can cancel your subscription at any time (section 4) and ask us to delete your shop (section 5).
  • Either party may end the agreement if the other materially breaches it and doesn't fix the breach within 15 days of notice. We may end it immediately for a serious breach of section 9.
  • We may also end the agreement for any reason with 60 days' notice, and then refund prepaid fees for any period after the end.
  • After the agreement or subscription ends, you can still export Your Content from the read-only shop until it is deleted, unless we ended the agreement for a serious breach of section 9.
  • Sections 5, 8, 10 and 13 to 18 continue after the agreement ends.

17. Governing law and disputes

These Terms are governed by the laws of Finland, without regard to its conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply. Disputes are settled exclusively by the District Court of Helsinki, Finland. Either party may still seek urgent injunctive relief in any competent court, and we may bring a claim for unpaid fees where you are located.

18. General

  • We may update these Terms. We will email shop owners about material changes at least 30 days before they take effect. If you don't agree, cancel before then; continuing to use QuotedPart after that means you accept them. Changes required by law or for new features may take effect sooner.
  • We send notices by email to the shop owner's address. Send notices to us at touko@heliosone.fi.
  • These Terms, with the DPA, are the whole agreement between us about QuotedPart. If they conflict on personal data, the DPA wins.
  • Neither party may transfer this agreement without the other's consent, except to a successor in a merger, acquisition or sale of all or most of its business, with notice.
  • Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • If a provision is unenforceable, the rest still applies. Not enforcing a provision is not a waiver. We may use subcontractors and remain responsible for them. There are no third-party beneficiaries. The English version controls.

Questions: touko@heliosone.fi.